Archive for November 12, 2008

ToT FOSS Toolkit for SMEs – Day 3


Customers want benefit revenue.

Client Segment: define to who u r selling your product to.

Distribution Channel: if your product is Ubuntu distribution, then your distribution channel will be all Ubuntu community.

Cost Structure: Tools u may have to develop the software

Software development company

15 years for proprietary based software


Partner Network:

  • MySql,

  • Gambas,


  • Ubuntu,

  • Apache,

  • IOSN

Keuyy Resources:

  • 10% programmers and consultants who work for the open source software

Key Activities:

  • Marketing,

  • Explaining what open sources is

  • Assigning 10% of employees in open source software

  • Customizing and creating open source software

  • General accounting system,




Client Relationships

  • The existing customers who use proprietary

  • Explaining new customers about the licensing

Client Segments:

  • SME 90%

  • LSE 10%

Distribution Channels:

  • others who do the marketing activities

  • the one who does the implementation

  • post sale distribution


Cost Structure:

  • pay per man hour costs

  • no need pay for license

  • pay HR

Revenue Flows:

  • 50% software

  • 25% services (support)

  • 25% data (documentation)

Good Client Segment: be specific in segmenting your clients. For Example:

  • small medium sized co-ops

  • no IT or very limited IT usage/staff

  • available budget

  • saving or lending budget for IT


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ToT FOSS Toolkit for SMEs – Day 2

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Technical Guidelines

  1. Understand the way OSS is developed

  2. Create a complete survey of software and hardware that will be affected by the migration, and what functionality the company is looking for .

    Make sure you check every software installed. Is it open or closed communication protocols. Find out the data format.

  3. Use the flexibility of OSS to create local adaptations

  4. In selecting packages, always favor stability over functionality

  5. Design the workflow support infrastructure to reduce the number of “impedance mismatches”

  6. Introduce a trouble ticket system

  7. Compile and update a detailed migration workbook

    Migration workbook Standard engineering practice.

Social Guidelines

  1. Provide background information on OSS

  2. Don’t force the change on the users, provide explanations

  3. Use the migration as an occasion to improve users skill

  4. Make I easy to learn and experiment

Business Models

  1. Externally funded ventures

  2. Public funding

  3. `Needed improvement’ funding

  4. Indirect funding

  5. Internally funded or revenue based

  6. `Best knowledge here without constraints

  7. `Best knowledge here’ with constraints

  8. `Special’ licenses

  9. Unfunded developments

The 6 main clusters identified are:

  • Dual licensing: the same software code distributed under the GPL[11] and a commercial license.

  • Split OSS/commercial products: based on open source license but with proprietary plugins. Example: Zimbra

  • Badgeware: the software is free but u must acknowledge the author

  • Product specialists

  • Platform providers: company who don’t create something, but they pack it with their software package

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Training of Trainers: FOSS Toolkit for SMEs – Day 1

The idea of FOSS toolkit for SME is to help SME companies to choose the appropriate softwares for their business and how to help them moving from the old softwares to open source softwares.

There are 3 aspects of Open Source Software which can come together or not, they are:

1. Legality

2. Development

3. Source code

Activities in FOSS things are mostly about:

1. Development

2. Localization

3. Ancillary. It deals with the marketing activities.

Development activities take the smallest percent from overall activities.

Ten Myths about FLOSS:

  1. It’s a Linux vs Windows thing

    think about the open source and markets, but u should not think about Linux desktop/servers

  2. FLOSS is not reliable and supported

    the side effect of saying that FLOSS is not reliable is that it will not be supported.

    • The volunteer perception

    • paid programmers are better

    • there is no support

    • FLOSS is inherently unreliable

  1. Big companies don’t use FLOSS

  2. FLOSS is hostile to intellectual property

  3. FLOSS is all bout licenses

  4. If I give away my software to the FLOSS community, thousands of developers will suddenly start working for me for nothing

  5. FLOSS only matters to programmers, since most users never look under the hood way

  6. There is no money to be made on FLOSS

  7. The FLOSS movement is not sustainable, since people will stop developing free software once they see others making lots of money from their efforts

  8. FLOSS is playing catch-up to Microsoft and the commercial world

This software has appropriate price for its functions, and you can get much more without having to pay too much more.

Several approach:

  1. Trial approach

  2. Virtualization


Software forking happens when you have companies or group of companies and they come up with the same source code, until someday they decided to modify the source code depend on their need.

Generic Section

Independence of Development

100%: owned by a single company, if that company is collapse, then the software will not being to another company, unless it sells the software.

60%: owned by a single company, but other company has some parts of it. If the owner is collapse, then another company will handle it.

20%:It is not belong to a single company.

Gentle Migration

Server Migration Office migration, if necessary Desktop Migration

Server migration:

  • DBMS server

  • Web server

  • Directory server

  • Mail and calendar server

  • File and print server; DNS and DHCP server

Office Migration:

  • parts of File and print server; DNS and DHCP server and

Desktop Migration:


Phases in Gentle Migration:

Phase 1 :Decision

Phase 2: Project planning User information Stock Taking Detailed concept

Phase 3:Implementation Tests System Integration Introduction for users and administrators Administrators Training introduction and User Training Introduction

Phrase 4:Operation Service Support Training

A significant advantage of OSS is the availability of online free resources, in the form of knowledge bases, mailing lists, wikis (collaborative sites) that may provide a substantial support in many cases comparable to commercial offerings. The biggest problem is the identification of such knowledge sources; in this sense assigning a resources to find, categorize and interact with such sources is a way to reduce the cost of support; a common way to provide a unified source of information is by setting up a small Intranet web page with links to online resources.

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